Welcome to Nebula Computers. These Terms and Conditions govern your use of our website located at:
By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Returns Policy. If you do not agree, please do not use our website.
1. Who We Are
Nebula Computers (“we”, “us”, “our”) operates the website https://nebulacomputers.co.za and provides computer hardware, components, and related services to customers in South Africa.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.
We reserve the right to suspend or terminate access if misuse is detected.
3. Cookies
Our website uses cookies for basic functionality and user experience purposes.
Cookies help us remember your preferences and improve site performance. You may disable cookies in your browser settings, but this may affect site functionality.
4. Embedded Content from Other Websites
Articles or media on this website may include embedded content (such as videos, images, or articles).
Embedded content from other websites behaves exactly as if you visited those websites directly.
These external websites may:
- Collect data about you
- Use cookies
- Track your interaction with their content
- Monitor activity if you are logged into their platform
Nebula Computers has no control over the data collection practices of third-party websites
5. Personal Data We Store
If you leave comments or register an account (if applicable), we store:
- The information you provide in your profile
- Comment data and metadata
This data is retained indefinitely for moderation and record-keeping purposes.
Website administrators can view and manage this information. You may request that your personal data be edited or deleted, except where we are legally required to retain it for administrative, legal, or security purposes.
6. Your Rights Over Your Data
You have the right to:
- Request access to your personal data
- Request deletion of your personal data
- Request correction of inaccurate data
This does not include data we must keep for legal or security reasons.
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service for security and moderation purposes.
8. Orders and Acceptance
All orders placed on our website are subject to acceptance by Nebula Computers.
We reserve the right to refuse or cancel orders due to:
- Stock unavailability
- Pricing errors
- Payment issues
- Suspected fraud
A sale is only confirmed once payment has been received and processed.
9. Delivery
Delivery times are estimates only and may vary due to:
- Stock availability
- Courier partner delays
- Weather or operational issues
- Factors outside our control
Nebula Computers is not responsible for delays caused by third-party couriers once the order has been dispatched.
Risk of loss or damage passes to the customer once the order has been handed over to the courier for delivery.
10. Refunds and Returns
Warranty
We provide refunds or replacements only if the product is found to be defective within the applicable warranty period and after inspection.
Shipping Damage
If your order is damaged during delivery:
- We will refund or replace your order only if insured delivery was selected at checkout.
- Proof of damage (photos or video) must be provided within 24 hours of delivery.
- Claims will be processed in accordance with the supplier’s policies.
Non-Returnable Items
We do not accept returns for:
- Change of mind
- Incorrectly ordered items
- Products damaged due to misuse or improper installation
- Software or opened consumables
11. Limitation of Liability
Nebula Computers is not responsible for:
- Loss of data
- Loss of profit
- Business interruption
- Indirect or consequential damages
All products are used at the customer’s own risk and according to manufacturer specifications.
12. Intellectual Property
All content on this website including text, logos, images, and design belong to Nebula Computers excluding any media for product listings and may not be copied, reproduced, or used without written permission. All the above cannot be used for fraudulent impersonation.
13. Changes to These Terms
We may update these Terms and Conditions at any time.
Changes will be posted on this page and become effective immediately upon publication.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
15. Consent
By using our website and services, you consent to:
- These Terms and Conditions
- Our Returns Policy
- Our Privacy and Data handling practices
16. Contact Information
For any questions regarding these Terms and Conditions, please contact us via the details provided on our website: